Making the Case to Address Clinician Burnout*

Why is this important?

Clinician burnout is a deadly, complex, and prevalent problem that needs engagement at all levels of the healthcare system to address. Getting the attention of leadership is an important first step in improving the situation. Leadership buy-in is essential element for the necessary culture and systems changes that have been shown to improve clinician burnout and professional satisfaction. This module will provide the user with the information and tools necessary to approach relevant stakeholders about clinician burnout. 


Target Audience

Target Audience

  • Physicians

  • Physician Assistants

  • Nurse Practitioners

  • Registered Nurses

  • Medical Assistants

  • Practice Managers

Learning Objectives

Learning Objectives

  • Start a conversation with leadership about clinician burnout/well-being
  • Articulate the reasons to address clinician burnout/well-being
  • Facilitate a constructive meeting with leadership on the topic


Course summary
Available credit: 
  • 20.00 ABIM MOC
  • 20.00 AMA PRA Category 1 Credit™
  • 1.00 Attendance
Course opens: 
Course expires: 
Parent activity set: 

Content Manager

Margo Williams, MHA, CMPE
Manager, Department of Medical Practice
American College of Physicians

Hasan Bazari, MD, FACP
Associate Professor of Medicine
Massachusetts General Hospital

Andrea S. Cedfeldt, MD, FACP
Associate Professor, Department of Medicine Vice-Chair for Faculty Development Oregon Health & Science University

Paul R. Chelminski, MD, MPH, FACP
Professor of Medicine
Director, UNC Physician Assistant Program

Susan Hingle, MD, FACP
Professor of Medicine
Vice-Chair of Education
SIU School of Medicine

Diana McNeill MD, FACP
Professor of Medicine
Director of Duke AHEAD
Duke University Medical Center

Mukta Panda MD, MACP
Assistant Dean Medical Student Education
University of Tennessee College of Medicine Chattanooga

Jonathan A. Ripp, MD
Senior Faculty, General Internal Medicine
Senior Faculty, Medical Education
Mount Sinai Health System, New York

Cynthia (Daisy) Smith, MD, FACP
Vice President, Clinical Education
American College of Physicians

Staff Editors

Disha Patel, Analyst, Practice Support 
The following have disclosed relationships with commercial companies or organizations: 
Cynthia (Daisy) Smith, MD

Stock holdings/stock options with Merck. Spouse works for Merck.

Hasan Bazari, MDStock holdings/stock options with Pfizer



Continuing Medical Education

The American College of Physicians (ACP) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education (CME) for physicians.

The ACP designates this CME activity for a maximum of 20 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 20 practice assessment MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credit claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

This module offers CME and practice assessment MOC points, as well as verification of attendance. Credit is divided into two stages. After taking the ACP Practice Biopsy, reading the background material and case study, and reviewing the resources, users may submit for up to 10 credits and points. To receive the remaining 10 credits and points you must create an Action Plan, implement measurable changes in one or more targeted areas, and come back after 30 days and take a Follow-up Biopsy before CME/MOC can be claimed.

Once you have completed each stage, you will be provided instructions on how to claim CME and MOC credit or download a certificate of attendance.

Release Date: 12/16/2020
Termination Date: 12/16/2023

To earn CME credits, you must attest after completion of the second module biopsy that you have:

  • Participated in the completion of the ACP Practice Biopsy
  • Participated in the review of the ACP Practice Biopsy result
  • Participated in identifying an action plan to improve our practice
  • Participated in the implementation of the plan
  • Participated in the follow up ACP Practice Biopsy to measure improvement

When you have done so, follow the on-screen instructions to complete and submit the submission form.

This module was supported by Funding Opportunity Number CMS-1L1-15-002 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.

Available Credit

  • 20.00 ABIM MOC
  • 20.00 AMA PRA Category 1 Credit™
  • 1.00 Attendance


Please login or register to take this course.