Collaborative Medication Management

Why is this important?

With growing numbers of patients living with chronic diseases, appropriate medication use has become increasingly important in reducing disease burden, improving health outcomes, and improving quality of life.

An estimated one third to one half of patients in the United States do not follow prescribed medication regimens.Identified barriers include:

  • Care delivery fragmentation;
  • Complexity of medication regimens;
  • Medication side effects;
  • Insufficient comprehension of medication instructions and competing demands on patients’ time and resources.

There is significant evidence that a more collaborative medication management strategy that actively engages patients and families results in improved outcomes.

How will these tools help?

  • Improve the percentage of patients that are using their medications as prescribed;
  • Balance the tasks associated with medication management across all the members of the health care team;
  • Decrease medication-related adverse events;
  • Decrease out of pocket medication spending;
  • Improve patient understanding of what medications they need to take, why they need to take them and how they should be taken in order to improve medication usage;
  • Improve patient and family experience of care


Target Audience

Target Audience

  • Physicians

  • Physician Assistants

  • Nurse Practitioners

  • Registered Nurses

  • Medical Assistants

  • Practice Managers

Learning Objectives

Learning Objectives

  • Identify ways to create an environment that promotes collaborative medication care plans consistent with patients’ strengths, needs, preferences, and values.
  • Work with clinicians, staff, and patients/families to develop a process to identify barriers to appropriate medication use.
  • Analyze the strengths and weaknesses of various approaches to support appropriate use of medications.
  • Collaborate with patient and family advisors to review and co-design patient education materials that meet health literacy standards and include patient and family-centered language.
  • Create or link to peer support programs to build patient efficacy in managing their conditions, especially through medication use.
  • Design and test an approach to promote appropriate medication use within your local setting.


Course summary
Course opens: 
Course expires: 
Parent activity set: 

Practice Advisor Content Manager

Jillian Schneider, MHA

Manager Practice Support, American College of Physicians

Staff Editors 

Wendy Nickel, MPH

Director Center for Patient Partnership, American College of Physicians

Kellyn Pearson, RN

ACP Consultant

Cynthia D. Smith, MD

Director, Clinical Program Development

Senior Physician Educator

Samantha Stimpert

Practice Support Coordinator

John Bulger, DO, MBA

Chief Medical Officer, Geisinger Health Plan

Chief Medical Officer, Population Health, Geisinger Health System

Matt Handley, MD

Medical Director for Quality, Group Health Cooperative

Clinical Associate Professor, University of Washington School of Medicine

Beverley Johnson

President and CEO of Institute for Patient and Family Centered Care

Mary Minniti, BS, CPHQ

Senior Policy and Program Specialist

Institute for Patient- and Family-Centered Care (IPFCC)

Jessica Reimer, PhD

Writer, Editor, and Owner, HealthComms, Inc.

Juliette Schlucter2\

Director, Center for Child and Family Experience Sala

Institute for Child and Family-Centered Care

Melora Simon, MPH

Program Director, America's Most Valuable Care

Stanford Clinical Excellence Research Center

Claudia Amar, RN, BsC. N, MHA

Program Manager, Primary Care

Stanford Clinical Excellence Research Center

Sara Silberstein, MHP

Research Associate, Primary Care

Stanford Clinical Excellence Research Center

Jennifer Sweeney, MA

Vice President, National Partnership for Women and Families

Available Credit

Accreditation Period

Course opens: 
Course expires: 


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